CANCELLATION POLICY

All appointments are secured with your credit card number on file. You will not be charged until after the service, or if you late cancel or do not show up for your appointment. You do not have to pay for the service with the credit card, it is simply to secure your appointment time because our therapists work by appointment. You can choose to pay using cash, check, Gift Certificate or a different credit card.

Please arrive at least 10 minutes before your scheduled appointment so you can fill out the appropriate paperwork. We want to ensure that your massage is for the full scheduled amount of time.

CANCELLATIONS
We have a 12 hour cancellation policy. If you do not give 12 hours notice, you will be charged for the appointment. We understand that emergencies happen. Please call us if you need to cancel your appointment.

LATE ARRIVALS
We ask that you arrive for your appointment 10 minutes early to fill out paperwork and to ensure that you receive the full amount of time of your session. Our therapists usually have another client after you. If you arrive late, it will be at the discretion of the therapist to give you your full session. You will still be charged for the full session.

NO SHOWS
If no notice is given and you do not show up for your appointment, you will be charged the full amount of the service.